Terms & website policies | Tuf Tools Industrial Cutting Equipment

Delivery Policy

Deliveries will generally be made between 7am and 6pm Monday to Friday (excluding bank holidays). Delivery times will vary depending on availability and manufacture time of items (5-14 days approx). Normal Carriers are UPS, DHL and Royal Mail.

We will make contact with you to arrange a delivery time upon receipt of your order either by telephone or email; we will endeavour to deliver at the agreed time however, we cannot guarantee delivery dates and times as these may be affected by circumstances outside our control. We will do our best to contact you if we are forewarned of delays. For this reason we are unable to accept responsibility for lost working time and recommend goods are ordered well in advance of any project start dates.

Refund / Cancellation Policy

There is a cancellation fee on all orders of 25% of the items value.‚Äč

Product Updates

We reserve the right to introduce changes to our product range and/or design without prior notice

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd Parties